Refund policy

Paperbacks — Change of mind

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your paperback, without giving any reason. To exercise this right, contact us at hello@angalaeditions.com within 14 days of receipt with your name, order number, and the item(s) you wish to return. You are responsible for the cost of return postage. We will issue a full refund within 14 days of receiving your cancellation request and the returned item.

Paperbacks — Faulty or damaged

If your paperback arrives faulty, damaged, or not as described, you have the right to a full refund within 30 days of receipt under the Consumer Rights Act 2015. To request this, email hello@angalaeditions.com with the subject line 'Returns', including your full name, order number, reason for return, and photographs of the fault or damage. Once we review your request, we will offer a refund or replacement. If a return shipment is required, we will provide instructions on where to send your package.

Ebooks — General

As digital content delivered immediately upon purchase, ebooks are non-refundable once delivered, except where the content is faulty or not as described. An exception is made for duplicate purchases made within 48 hours of the original order, in which case the duplicate will be refunded.

Ebooks — Faulty digital content

If your ebook file is faulty or not as described, you are entitled to a remedy under the Consumer Rights Act 2015. Contact us at hello@angalaeditions.com and we will do our best to resolve it.

The Consumer Rights Act 2015 applies where relevant and cannot be excluded.

Contact

hello@angalaeditions.com